Frequently Asked Questions
General
Monday-Friday 9am-5pm EST
We offer courses mostly for DDS and RDH, however we have some courses such as Botox that is open to MDs, PAs, & RNs.
Each course has the speakers’ bios at the bottom of the course page, or you could visit our Clinical Program Directors page to learn more.
Registration & Payment
We accept check, Visa, MasterCard, Discover, & American Express.
No, we do not charge a late fee, however we recommend registering at least 30 days in advance so you can receive early bird pricing.
The course fee, less a $50 per person enrollment charge will be refunded if a cancellation is made more than thirty (30) days before the course. Cancellations within thirty (30) days of the course will not be eligible for a refund; however may be eligible to have their registration moved to another date/city. Please call 813-444-1011 for assistance.
Yes, for information on payment plans, please call 813-444-1011.
Yes, for information on group rates, call 813-444-1011.
In-Person Courses
One week before your course, you will receive a Know Before You Go email including all pertinent information such as facility address, parking information, room number, etc. If you have not received this information, please check your spam/junk folders.
Most of our courses provide a mix of didactic learning & hands-on workshops. For specific information regarding course schedule/timing, please visit the course page.
You are responsible for making your own hotel accomodations and transportation arrangements, however we do provide a hotel booking link for each course.
We do negotiate special room rates with each hotel. Links to book your room at a special rate can be found on each course page in the registration section. There are deadline dates for every room block. However, our group rate negotiated rooms may sell out much earlier so reserving rooms early is encouraged.
Yes, for full-day courses, we provide refreshments throughout the course including coffee, breakfast, & lunch.
If you need accommodations, please contact us at 813-444-1011 to discuss the best option for you.
Webinars/Online Learning
Yes, we provide a variety of online courses that can be found on our Webinars/Online Learning page.
After you’ve made a TutorLMS account and purchased your webinar, return to the Webinars/Online Learning page, find your webinar, and click “Start Learning”.
After you register for the in-person course, you will receive an email with instructions and a code to access the webinar pre-requisite. If you need assistance with this, please call us at 813-444-1011.